Certified by Macmillan Benefits Service - Eastbourne, East Sussex • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
Due to Covid-19 we are not doing face to face appointments at the moment but continue to do telephone appointments and to give advice by email. The service offers free and impartial advice on the full range of welfare benefits. We offer benefits entitlement assessment, help to claim benefits (completion of forms), challenge decisions including appeals. One-off advice or on going case work as required. Signposting of other financial and debt problems to appropriate free organisations where required
Location
Certified by Macmillan Benefits Service - Eastbourne, East Sussex • Jun 28, 2026
Macmillan Benefits Service - Eastbourne, East Sussex
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Benefits Service - Eastbourne, East Sussex
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the Macmillan Benefits Service and how can it help people affected by cancer in Eastbourne?
Macmillan Benefits Service provides free support and advice to people affected by cancer in Eastbourne, including help with work, money, and life questions. You can contact their cancer support experts on the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm.
What are the opening hours of the Macmillan Benefits Service in Eastbourne?
The Macmillan Benefits Service in Eastbourne is open Monday to Thursday from 9:00 am to 5:00 pm and on Fridays from 9:00 am to 4:00 pm. It is closed on Saturdays and Sundays.
How can I contact Macmillan Cancer Support if I have questions about cancer treatment?
For questions specifically about cancer treatment, you can contact Macmillan's information specialists and cancer nurses on 0808 239 1475. For general support, call the Macmillan Support Line at 0808 239 5724.
Is there a cost to calling the Macmillan Support Line?
Calls to the Macmillan Support Line (0800 808 0000) are free from all UK landlines and mobile phones. Calls may not be free from business accounts or phones based outside the UK.
Does Macmillan Cancer Support offer resources in British Sign Language and other languages?
Yes, Macmillan produces cancer information in British Sign Language (BSL) and offers cancer information materials in a variety of different languages on their website.
Where can I find Macmillan Cancer Support online communities and social media?
You can find Macmillan Cancer Support's online community at https://community.macmillan.org.uk/ and follow them on Facebook, Instagram (macmillancancer), Twitter (macmillancancer), YouTube, Pinterest, LinkedIn, and TikTok for updates and support.
What nearby places can I visit when coming to Macmillan Benefits Service in Eastbourne?
Nearby, you can visit the Chestnut Tree House Eastbourne charity shop and St Wilfrid's Hospice Shop for charitable shopping experiences. If you want a meal or coffee, places like Pianta Del Caffe, The Soup Shack, or Massarella coffee shop are close by.
How can nearby employment agencies help visitors to the Macmillan Benefits Service?
Nearby employment agencies such as DBS Check 4 U and Interwork Recruitment Consultants can provide support with job searches and employment checks, which may be helpful for cancer patients returning to work or needing job-related assistance.
Are there any nearby services that offer complementary or supportive health services?
Nearby you can find Chestnut Tree House offering professional services in health and support. Additionally, visiting local shops like the British Heart Foundation charity shop may be helpful for community support.
What types of services does Macmillan Benefits Service provide?
Macmillan Benefits Service offers cancer information, counselling, complementary therapies, support from health professionals, benefits and grants advice, and support groups to assist people affected by cancer.
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