Why choose Towners? We are the oldest established locally owned undertakers in the Hastings and Rother area - the last of the independents from the 19th Century.
We are a small, family owned business so we don’t have to answer to shareholders in the way the big, national companies have to. Our fees have always been extremely competitive and we do not ‘sell up’ the funeral with, for instance, a more expensive coffin than is necessary.
Our full, itemised funeral price list is on our website. There are no hidden extras – you can easily see how much your chosen funeral will cost.
We may have our roots in the past but our vision is to the future: our dedicated team strives constantly to improve and we are always ready to embrace new ideas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.