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The Grange Care Home - Country Court

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About

Assisted Living FacilitySenior Citizen Center
The Grange Care Home in Newport near Saffron Walden provides luxury residential and dementia care. From the moment you step across the threshold, you will be embraced by its warm, welcoming atmosphere. With superb facilities, the highest standards of care, support and social interaction are delivered with dignity, kindness and compassion. Residents enjoy daily fine dining and hospitality services thanks to our dedicated chef and front of house team. Our brand new care home has forty luxurious en-suite bedrooms, a cinema room, a pub and a hair salon. The lounge and dining areas are spacious and inviting allowing residents to relax in the company of others. People continue to enjoy their hobbies and interests with a range of daily activities.

Location

The Grange Care Home - Country Court
Saffron House Fallow Drive, Saffron Walden, ESS
CB11 3UD, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.