Located in Saffron Walden, we have helped generations of families from the town and all around the local area, at times of bereavement . Our helpful and friendly team are always here to care for you, we offer a 24 hour service, every day of the year. We are very proud of the standard of our facilities and the level of service that we provide. Please contact us to discuss the type of funeral you would like for your loved one; funerals are bespoke and tailored to your individual needs and wishes. We are also able to assist you with direct cremation, prepaid funeral plans and monumental masonry.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.