This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing Home
Athena Care Homes (UK) Limited are a small family owned organisation with five care homes in across the east of England.
Our purpose is to create excellent quality and homely environments with the highest standards of care, catering, activities and housekeeping.
We aim to enhance the lives of our residents and enable them to enjoy life to the full as individuals in happy, comfortable and safe surroundings.
Our expertise lies in Nursing, Residential, Dementia Nursing, Dementia Residential and End of Life Care.
Everyone at Athena Care Homes shared the same visions and values to ensure that each of our care home locations have high quality care.
Location
Athena Care Homes (UK) Limited
Unit 5, Athena Care Homes (UK) Limited, Southfields Business Park, Hornsby Way, Laindon, ESS
SS15 6TF, United Kingdom
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.