Located in Chigwell, Essex, Lambwood Heights Care Home is a luxury, purpose-built care home offering the highest standards of residential, nursing, memory and respite care in a five-star environment. State-of-the- art facilities include a café bistro, resident's entertainment suite, hair and beauty salon, multiple air-conditioned lounges and a beautiful courtyard garden with views from balconies around the home. Lambwood Heights offers bespoke care plans and a varied choice of lifestyle activities to ensure residents receive the very best care and have the freedom to explore and enjoy a range of hobbies. Lambwood Heights is part of Oakland Care.
Location
Lambwood Heights Care Home
Lambwood Heights, 244 Lambourne Road, Hainault, ESS
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.