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New Copford Place Colchester Residential Care Home – Friends of the Elderly

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About

Nursing HomeAssisted Living FacilitySenior Citizen Center
New Copford Place care home is set in the picturesque Essex village of Copford, near Colchester. It is a purpose-built residential care home, staffed by a committed & enthusiastic team. This Colchester care home boasts light, airy rooms & comfortable communal areas, including three lounges and a spacious dining room. You can decide whether you’d prefer to socialise, or relax in your own space. We specialise in residential care and part of our approach is understanding the individual needs of each resident. That’s why we create a personalised care plan for each resident, so that our dedicated team can ensure your needs are met and that New Copford Place feels like home. We can also offer respite care. Please contact us if you’d like more inf

Location

New Copford Place Colchester Residential Care Home – Friends of the Elderly
new copford place london rd copford, Colchester, ESS
CO6 1YR, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.