With 40 years’ experience, our highly trained teams are experts in delivering award winning care. At Care UK, we treat everyone as individuals so they can live fulfilling, rewarding and happy lives and we recognise that taking the first step on the journey into care can be daunting. We aim to support you with the information, advice and resources to reassure you at every stage of your decision, and pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step. Independence is not about where you live, but how you live!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.