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Business Details
About
Nursing Home
Based in a quiet cul-de-sac in Clacton-on-Sea, Haven Lodge care home brings residents beautiful sea views and high-quality care. The light and spacious home provides nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care.
The skilled team at Haven Lodge take pride in their person-centred approach to care, taking time to get to know each and every resident. From mealtimes to activities, everything is designed around residents’ individual preferences and needs.
Relatives can enjoy the peace of mind that comes with having their loved one looked after by a concerned and caring team, whose emphasis is always on the personal dignity and independence that comes with person-centred care.
Location
Haven Lodge Care Home - Care UK
10 Reckitts Close, Clacton-on-Sea, ESS
CO15 6PG, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.