Assisted Living FacilityDisability ResourcesNon-Profit Organization
Nickleby Road has 18 bedrooms spread across five shared houses, providing supported housing with personal care.
Staff support adults aged 18 to 65, with a range of learning disabilities.
N.B. Hours listed are for telephone enquiries. Support hours provided varies with residents care requirements.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.