Here at John J Smiths we have been conducting funerals in Colchester, Clacton, Brightlingsea and surrounding area’s now for more than 35 years. As an independent family run funeral service, all our attention is concentrated on fulfilling the needs of bereaved families. We are not distracted or bound by corporate rules handed down from a head office. We are flexible and therefore responsive to a families needs, allowing us to carry out funerals with compassion and respect at all times without hidden costs, and in our minds second to none.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.