The Old School House is situated in the appealing village of Gilberdyke between Hull and Goole and we consider ourselves to be an extended family to our residents. We are a single storey residential building and our home comprises of 3 integrated units enabling us to provide every level of care in one single location. Our home reflects the needs of the older person including those with memory impairment, challenging behaviour and enduring mental health issues.
With 39 well appointed rooms, our residents soon feel right at home. Each room can be personalised and we welcome the opportunity for our residents to bring along their treasured mementos and small items of furniture to make it even more homely. We have three lounges - one is a quiet
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.