Midland Care Home is part of the Hampton Health Care Group.
The purpose-built home is arranged over three floors and each room has its own en-suite wet room. There is also an abundance of day/lounge spaces and specialist bathing facilities.
Midland Care Home is located a short walk from Wellingborough Town Centre and the train station with easy access to local parks, shops, the theatre and river embankment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.