Dukes Court Care Home is a retirement community in Wellingborough that prides itself on having fun. Our residents lead fulfilled lives, enjoying hobbies to trying out new interests, and our vibrant home is a place where everyone can feel supported. At our residential care home, you can enjoy relaxing in the garden, join in with our daily activities in the social lounges, or invite your family and friends over (yes, pets are allowed too). Situated on the outskirts of town on the Northampton Road, we're within easy reach of local shops, pubs and the town centre, and for those special trips out we use our own minibus. We have en-suite bedrooms available, all with walk-in showers, and offer both residential and dementia care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.