Nursing HomeAssisted Living FacilityHome Health Care ServiceRetirement Community
Eagles Mount Care Home, part of the Kanesbury Care family, offers exceptional residential and dementia care in a calm, elegant setting overlooking Poole Harbour, just moments from Poole Park.
Each private room can be personalised with familiar belongings, helping residents feel settled from the outset. Thoughtfully designed communal spaces offer the right balance of sociability and privacy, while a welcoming café provides a relaxed setting for families to spend time together.
Landscaped gardens and quiet seating areas create a peaceful outdoor retreat.
At Eagles Mount, care is delivered with warmth, discretion, and genuine understanding, so every resident feels safe, respected, and truly at home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.