Located in the coastal town of Poole, Ashley Court is an attractive care home with a calm and tranquil atmosphere. It is the ideal home for those seeking a comfortable and safe place to live and there are lots of communal areas where residents can enjoy meals, socialise or take a walk around.
Arranged over three floors, our 60 bedrooms can be personalised to make them a real home-from-home, and residents are able to enjoy a selection of lounges, dining rooms and well-kept gardens for relaxing, socialising and entertaining.
Ashley Court is surrounded by beautiful landscaped gardens which are well decorated with flowers, and there’s a summer house and greenhouse which residents can enjoy in the warmer months.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.