Retirement CommunityAssisted Living FacilityDay Care CentreNursing Home
Aranlaw House Care Home, located in the heart of Westbourne, offers exceptional advanced dementia care in a supportive and enriching environment. The home boasts unique spaces, including an in-house pub and a safe, tranquil garden area, providing residents with opportunities to relax and socialise. A variety of engaging activities are offered daily, encouraging creativity, connection, and joy. Residents also enjoy the companionship of our friendly house cat and rabbits, adding warmth and comfort to their experience. At Aranlaw, we are dedicated to fostering independence and creating a space where residents can truly thrive.
Location
Aranlaw House Care Home - Part of the Luxurycare Group
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.