This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
The Moorings which is located in Poole, offers specialist 24/7 residential support for six adults with physical disabilities, learning disabilities, complex and challenging needs including autism and epilepsy. We encourage the people we support at The Moorings to personalise their rooms to their own taste as well as to take an active role in the running of the home. Individuals are also able to put forward their own ideas about the service through the “Your Voice” feedback programme. The Moorings is in close proximity to The Shores, another Priory Adult Care service, which enables the people we support to join together for shared activities if they choose to.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.