Windsor Court takes a compassionate and understanding approach to the personal care of older people, providing real quality of life in a warm and friendly atmosphere. The home is surrounded by picturesque gardens and located within walking distance of Bournemouth town centre and stunning seafront.
At Windsor Court we provide high-quality care services for permanent residents, as well as options for short-term respite care. Our highly skilled team are able to support residents with a variety of specialist conditions, including dementia, Alzheimer’s, Parkinson’s disease, stroke recovery and epilepsy. We are able to provide support for adults with learning disabilities, as well as those with autism who have developed early-onset dementia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.