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Kanesbury Care

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About

Retirement CommunityNursing Home
Formerly Luxury Care, now proudly Kanesbury Care — the same trusted, family-run team with a fresh vision for the future. At Kanesbury Care, we understand that finding the right care home can feel overwhelming, which is why we’re here to offer support, guidance, and genuine peace of mind every step of the way. Our care homes across Bournemouth and Poole have been providing high-quality, person-centred elderly care for over 20 years. We offer residential care, dementia care (including mild and complex needs), and specialised nursing care, all delivered by our experienced and compassionate team. We are proud to create warm, welcoming environments where residents feel safe, valued, and truly at home.

Location

Kanesbury Care
Trinity, 161 Old Christchurch Road, Dean Park, ENG
BH1 1JW, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.