Seaway Nursing Home, a lovely Victorian property, provides 24/7 nursing care in a calm setting. Has 18 rooms; equipped with profiling beds, nurse call system, and Wi-Fi access. Has a bright lounge/dining area, an attractive garden, with daily activities. Led by an RGN Manager and a team of RGN’s, ancillary staff and a chef making home cooked meals. Visiting professionals including hairdresser, chiropodists and dentist. Pay point parking in nearby streets, public transport links are excellent. Rated “Good” with CQC and a 5 star “Very Good” Food Hygiene. B&H CC (PAMMS) rating is “Good.”
Provides a high standard care for long term, respite and palliative residents and trusted by families across Brighton & Hove and neighbouring areas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.