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Business Details
About
Assisted Living FacilitySenior Citizen Centre
Charles Lodge Care Home in East Sussex is a 24-room purpose-built care home located in a peaceful and secluded part of Brighton & Hove. The home features many communal spaces such as a comfortable, welcoming lounge for residents and visitors to enjoy where they can relax, engage in activities, and enjoy time with others. The lounge is equipped with a large television, books, and games, providing entertainment options for residents. The communal space is also the central hub for daily activities, such as music sessions, arts and crafts, and gentle exercises where staff encourage participation while respecting individual preferences.
Location
Charles Lodge Care Home
75 New Church Rd, brighton and hove hove, ENG
BN3 4BB, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.