Welcome to luxury care at Park Manor Care Home in Branksome Park. Park Manor opened its doors to residents in the Winter of 2024, following an extensive refurbishment. Set in beautiful, landscaped grounds our Branksome Park care home is expertly and thoughtfully designed to meet the existing and evolving needs of the residents. Park Manor provides residents with personalised care in a secure and relaxed home in which their wellbeing and comfort are of prime importance.
We have 42 bedrooms, all with en-suite wet room facilities, and flatscreen TVs. Reception and recreation areas for residents include a conservatory overlooking beautiful grounds, cinema room, beauty salon and luxuriously furnished lounges on every floor.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.