Harbour House is an exciting newly converted 43 bed home situated at the Fisherrow Harbour in Musselburgh. The Care Home forms part of the Musselburgh community with breathtaking views over the Firth of Forth. The surroundings are perfect for residents wishing to maintain a more independent lifestyle, where families can visit with ease.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.