East Lothian Crematorium & Memorial Gardens

Reviews

• CM

  Col Mack

  Jun 19, 2026
  4.0
  Let me start with the negatives, then the positives. For anyone suffering a bereavement be aware there are charges for putting up photos (this may be in line with other crems, but if it's your first time and offered this by the funeral director, be aware this is a charge, there is an extra charge if you want the photos to appear in the waiting room). I've not compared these charges and understand that if someone just wants a simple ceremony it should be cheaper, however for supplied photos and videos it did seem high, certainly when you are not expecting it. Webcam videos are not available for three working days, in the modern world that seems slow. I had assumed (wrongly) that attended crem charges would be inclusive, so it felt a wee bit shabby practice. The funeral director did outline these costs in the quote, but not when you have your first discussion. So you've agreed to the items without knowing the price. Why should a funeral director be in a position to say you can have this and that at your first meeting only to say 'oh it will cost this and that. It sounds like a shopping list, they are there to help, not to sell to people who are vulnerable '. Attended funerals should have included x photos, x videos (production extra if required), x projections in waiting room as standard. Unattended funerals should be Y price, taking off these extras. People may say I want an attended funeral but without photos, so aggregate the price across so the overall charge goes up only slightly. Inclusive costs are always preferred. The facility itself is wonderful, and state of the art. It's small, with plenty of parking for attendees. It would not be suitable for certain groups, as others have mentioned, if you are expecting large numbers. It is often hard to work out how many people are likely to attend, but if the deceased was younger or had a large circle of friends, consider this carefully. The projection system onto the wall (included :), was amazing. You choose your own backdrop from a selection, which means you are likely to attend a few funerals there before the place looks the same. There is an electronic curtain to hide the coffin after the committal; this is a lovely touch. There was a funeral arriving as we were leaving, however, this is not dissimilar to other funerals we've been to, and at least guests were not struggling to park. If the relatively minor gripes were sorted, I would have given this five stars. For our attendees, it was a very good experience.
• NH

  Norman Hosie

  Apr 5, 2026
  5.0
  Nice having some where new warm and inviting for the family, friends and neighbours to attend the family funeral
• LB

  Laurie M. (BrunetteKoala)

  Mar 24, 2026
  5.0
  Attended a funeral here for the first time and was very impressed. Most parking I’ve ever seen at a crematorium of this size, with several disabled parking spots (not just two or three). Beautiful simple chapel space with comfortable seating that can be moved easily for mobility aids and kind staff. The chapel is small, so if you are planning a memorial service with more than 100 people expected to attend this likely isn’t the best place to do it. However if you’re looking for a smaller gathering of family and close friends it may be exactly what you’re looking for.
• JR

  Jane Russell

  Feb 4, 2026
  1.0
  Totally disappointed in this new facility, which is to serve the whole of East Lothian! The crematorium is way too small. 112 seats is ridiculous and definitely is not enough. Most funerals I've been to lately have been well attended which majes ne wonder why this building was not made larger? Even Warriston Crem in Edinburgh has a 200 seating capacity. We were at a young boys funeral today and so many of us had to stand outside. Luckily it wasn't raining and/bowing a hoolie as its a very open space. We were frozen tho! I really felt for some of the older people there. The sound outside wasn't loud enough for us all to hear (especially if you're hard of hearing) and the screen on wall outside the view the service, in my opinion, wasn't big enough and it was blocked by pillars for some. The car parking spaces are very tight and I drive a small vehicle. Not good with all those SUVs on the roads. Why the crem and carpark are so small with all the space around it is just questionable? The westerleigh Gp surely could have spent more on a bigger facility??
• CS

  Cecile Starsmeare

  Jan 24, 2026
  1.0
  A wonderful service in a beautiful building but sadly not enough seats so lots if people standing in lobby. Also, the car park was absolute carnage afterwards with cars parked illegally left right and centre as there are simply not enough spaces as services run back to back so it would need at least 200 or more spaces as each funeral could easily have 100 people attending. It was difficult to drive out because of this.

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