Surrounded by 2 acres of beautiful gardens with views of the Pentland Hills, Lorimer House is one of Edinburgh’s finest luxury care homes. It’s located in Juniper Green in the south-west of the city and registered to cater for 37 residents with a range of care needs, including dementia and palliative care. The care home offers luxurious, spacious single room with en-suite shower wet rooms facilities and it also has many common areas such as the library and a variety of elegant lounges where residents can enjoy company, a daily activity or relax. The ground floor ‘quiet lounge’ overlooks the lush, mature gardens and onto the hills beyond. The Edinburgh care home is part of the award-winning, family business Lindemann Healthcare.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.