Rock Trust is Scotland’s leading youth homelessness charity. We believe that no young person should ever face homelessness. That’s why we deliver bold, youth-specific solutions, built around young people’s experiences and what evidence tells us works. We work with over 1,000 young people aged 16-25 each year who are homeless or at risk of becoming homeless. Talk to us for support, advice, housing and expertise.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.