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Randolph Hill Nursing Homes Group Ltd

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About

Nursing Home
The Randolph Hill Nursing Homes Group was established in 1985 to provide high quality care for older people. The philosophy of each of our nursing homes is to provide professional, skilled and empathetic individual care. We pride ourselves on our warm, inclusive approach to residents and extend this welcome to families and visitors. Over a 30 year history, our reputation for providing high quality accommodation, dedicated and experienced staff and proactive, hands-on management has contributed to our strong position in the Scottish nursing home market. Our seven nursing homes across Edinburgh, East Lothian, West Lothian and Stirlingshire are given operational and administrative support from the head office in Edinburgh.

Location

Randolph Hill Nursing Homes Group Ltd
6 Redheughs Rigg, Edinburgh, EDH
EH12 9DQ, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.