Murrayside is a purpose-built care home in Edinburgh that offers the best residential, nursing and specialist dementia care in stunning surroundings.
All bedrooms have en-suite facilities and the home features its very own hair and beauty salon, café, bar and cinema room, plus beautiful landscaped gardens designed by landscape designer Annie Pollock.
Every aspect of care and living at Murrayside is personalised to each resident. The home team get to know each individual so they can create care and lifestyle plans that suit their unique preferences.
The lifestyle team organises regular group and one-to-one activities that are tailored to residents' interests, while community events and day trips ensure they can continue their hobbies.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.