We specialise in small, friendly residential care homes offering residents exceptional quality of personal care. Our 13 care homes each have their own unique character and follow the Mansfield Care ethos of individualised care tailored to the needs and wishes of each resident. You’ll find Mansfield Care homes in Edinburgh, the Lothians, Borders, Kilmarnock and Troon.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.