This profile is uncertified and using publicly sourced data
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Business Details
About
Nursing HomeSenior Citizen Center
We support people who are frail elderly, those living with dementia and also provide palliative and respite care.
We are proud of our innovative approach to activities; we produce a fantastic food menu from scratch using fresh produce, and we ensure that our residents are at the heart at improving every aspect of life and living at Camilla.
In addition, we are passionate about listening to our staff team and developing their skills and knowledge so we can provide the very best care.
Location
Camilla House Care Home - Sanctuary Care
19 Grange Terrace, Edinburgh, EDH
EH9 2LF, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.