Cairdean House is a modern, purpose-built care home in the beautiful village of Colinton, Edinburgh. The dedicated team offer specialist nursing, residential and dementia care within a home that has been designed for the needs of people living with dementia.
Cairdean House has a homely feel, and has been recently refurbished to ensure a premium environment. There are lots of spaces where residents can relax and socialise, such as the cafe, cinema room and hair salon. There are various safe outdoor spaces, including a first-floor courtyard, large terraces and beautiful landscaped gardens that border woodland.
Residents are encouraged to play an active part in the home, engaging in the daily activities and hobbies they have always loved.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.