Wilson & Drury are a professionally operated local funeral service business with branches in Mauchline and Kilmarnock.
Business Partners Ryan Wilson and Alisdair Drury have worked within the Funeral Service sector for many years and are highly regarded within the industry.
They offer a sensitive and caring approach and operate in a highly professional manner, taking great pride in their client care.
During many years in the industry Ryan and Alisdair have developed excellent relationships with local hospitals, councils, crematoriums and clergy.
They offer a funeral service solution that is both considered and affordable to ensure families receive the service they expect.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.