Certified by Macmillan Cancer Information and Support Centre - Durham, County Durham • Jun 28, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
If you're affected by cancer, the Macmillan Information and Support Centre can offer you high quality information and support in a relaxed, comfortable environment in your local area. We offer a listening ear; headwear service; bra clinic; signposting to local services; self-help and support; cancer information materials; volunteering opportunities and referral to benefits advice. Drop in or call us for more information.
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Certified by Macmillan Cancer Information and Support Centre - Durham, County Durham • Jun 28, 2026
Macmillan Cancer Information and Support Centre - Durham, County Durham
University Hospital of North Durham, Outpatients Department, Durham, DUR
You can phone the Macmillan Support Line - 0808 808 00 00. We offer confidential support to people living with cancer and their loved ones. If you need to talk, we’ll listen. If you would like to talk to someone in a language other than English, we also offer an interpreter service for our Macmillan Support Line.
Find out how our money advisers can help you access benefits you may be entitled to if you are living with cancer or supporting someone with cancer. You can call the Macmillan Support Line on 0808 808 00 00.
A cancer diagnosis can have many financial implications. Here you can find frequently asked questions about claiming benefits, getting help with living costs and managing your finances if you're impacted by cancer.
We are here for you if you have questions about cancer, managing money or you need emotional support. Just call 0800 808 00 00.
Our local cancer support search in partnership with the Cancer Care Map is here to help. Whether you are looking for support with being diagnosed or help with how you are feeling.
Our free Macmillan Buddy service is here for you. We'll match you with someone who understands what you're going through, and they'll give you a weekly call.
How it works >
1. You sign up to register your interest.
2. We'll get in touch to find out what support you need.
3. We'll find a Macmillan Buddy who suits your needs.
4. You'll get a weekly telephone or video call
With Macmillan's Free Will Service, you can have your will written for free by one of our trusted will writing partners or solicitors. You can leave a gift in your will with Macmillan, but this is optional.
There are so many ways to get involved. Whether it's minutes or months, hours or days, the time you give really does matter.
Frequently Asked Questions About Macmillan Cancer Information and Support Centre - Durham, County Durham
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What services does Macmillan Cancer Information and Support Centre provide?
The centre offers cancer information, counselling, complementary therapies, support from health professionals, benefits advice, grants advice, and support groups.
How can I contact Macmillan Cancer Support if I have questions about cancer, work, or money?
You can contact Macmillan support experts for free on the Macmillan Support Line at 0808 239 5724, open 7 days a week from 8 am to 8 pm.
Where is the Macmillan Cancer Information and Support Centre located?
It is located at University Hospital of North Durham (Outpatients Department), North Road, Durham, DH1 5TW, UK.
Are there support options for cancer-related financial issues and grants?
Yes, Macmillan offers grants which are small, one-off means-tested payments to help with extra costs of living with cancer. Information is available online or by calling 0808 808 00 00.
Is there cancer information available in different languages or formats?
Yes, Macmillan produces cancer information in British Sign Language and various other languages available on their website.
What is the cost of calling Macmillan Cancer Support's phone lines?
Calls to the Macmillan Support Line on 0800 808 0000 are free on all UK landlines and mobiles, but calls from outside the UK or business accounts may be charged.
Are the facilities at Macmillan Cancer Information and Support Centre wheelchair accessible?
Yes, the centre has a wheelchair accessible entrance.
What nearby hospitals and medical services can I find near the Macmillan Cancer Information and Support Centre?
Nearby you can find University Hospital of North Durham, Durham University Hospital, County Durham and Darlington NHS Foundation Trust, and Durham Hospital Treetop Children Ward among others, which can be useful for additional medical care and services.
How can Durham Hospitals Radio near Macmillan Cancer Support help patients?
Durham Hospitals Radio is a charity providing entertainment and information to hospital patients, which can offer comfort before or after visiting Macmillan Cancer Support.
Are there recreational or sports facilities close to Macmillan Cancer Support in Durham?
Yes, Durham Moor Tennis Club is nearby where patients or carers might engage in physical activity or relaxation to support wellbeing.
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