With a heritage and tradition of a family owned funeral directors, we know we provide the level of personal service only a family can and we are here to offer you a caring and sensitive service, tailored to meet your needs and those of your loved one.
The business was established in 1921 by Robert William Alderson which was continued by his son, Bernard Alderson until 1980 when Bernard’s son, Norman, became the third generation of his family to do so. With the assistance of Chris Williams and Tina Pickering, Norman continued to run the business and in 2017 Norman’s daughter, Kathryn, joined the team to become the fourth generation in the family business.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.