Retirement CommunityAssisted Living FacilitySenior Citizen Center
Parkfield Grange Care Home is part of Cinnamon Care Collection, an award-winning care home group which is proud to be rated as one of the leading care home groups in the UK on the national care home review site Carehome co uk.
Our luxury care home in Stourbridge, West Midlands offers personalised residential care and dementia care tailored to the needs of our residents. Boasting luxurious living spaces and lavish fixtures where residents enjoy living life to the fullest, Parkfield Grange offers first-class residential care and dementia care 24 hours a day, with the option of short-term care, respite stays and convalescent care in superb home from home surroundings.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.