Independent and family-run funeral director serving Sussex and Surrey since 1855.
The Hurstpierpoint office is the fourth and newest branch of Freeman Brothers, having opened in 2019 to join the family of existing offices operating in Billingshurst, Crawley and Horsham.
Located centrally on the High Street, Freeman Brothers Hurstpierpoint resides at the heart of the community and strives to serve local families with the values of excellence and dignity for which the Freeman Brothers brand has come to be known. Despite the stylish, contemporary comfort you will find on your visit to this branch, rest assured that our expertise is built on the long-established knowledge, understanding and experience that is typical of the Freeman Brothers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.