First opened on Market Street in April 2001, J T Brookes acts as a satellite office to the head office in Quarry Bank. Its aim is to make the job of arranging funerals in Kingswinford and the surrounding areas easier for the local residents.
All funeral arrangements including floral tributes and Orders of Service can be done here. There is also a selection of memorials available to view.
Our conveniently placed office is open 9-5 daily and provides free on-site parking for our families. Our 24/7 phone line is always available to assist you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.