This profile is uncertified and using publicly sourced data
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Business Details
About
Funeral DirectorFuneral HomeMonument MakerStonework
Our funeral home is here to serve the Halesowen area, formerly located on Windmill Hill since 2009. The funeral home moved to a larger and more prominent location in late 2021 to the Stourbridge Road in Halesowen near Tesco Express.
The Hickton family pride themselves on the funerals they look after, with a personal touch to all, fair, clear and transparent pricing and the flexibility to accommodate all needs placed upon them. They have been funeral directors since 1909, with the business passing through four generations. Currently Ross, Greg and Jodie Hickton head up the business alongside their father, Trevor Hickton.
Location
Hickton Family Funeral Directors (Halesowen)
181 Stourbridge Rd, Halesowen, DUD
B63 3UD, United Kingdom
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.