Located in Bilston, West Midlands, Island Court Care Home is dedicated to providing exceptional care for older adults. With a focus on personalised support in a warm and welcoming environment, our team is committed to ensuring the wellbeing and comfort of each resident. Our services include residential care, 24-hour nursing care, specialist dementia support and respite stays, tailored to meet the unique needs of every individual. With 55 comfortable bedrooms, bright lounges and secure gardens, we prioritise compassion and dignity in everything we do. Close to Bilston Market, Black Country Living Museum and Wolverhampton city centre. Part of Hartford Care. Book a tour today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.