Certified by Macmillan Citizens Advice Service - Central Dorset • May 24, 2026
Non-Profit OrganisationVolunteer OrganisationMacmillan Cancer
Providing specialist welfare benefits advice across Dorset to all people affected by cancer (patients, carers and family), maximising incomes, helping to complete applications, prepare reconsiderations and appeals, access charitable grants and signposting. The service can offer advice and support via telephone, email and home visits.
Details
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Macmillan Citizens Advice Service - Central Dorset • May 24, 2026
Macmillan Citizens Advice Service - Central Dorset
Citizens Advice Central Dorset, Dorchester, Dorset
Certified by Macmillan Citizens Advice Service - Central Dorset • May 24, 2026
Monday10:00 AM - 3:00 PM
Tuesday10:00 AM - 3:00 PM
Wednesday10:00 AM - 3:00 PM
Thursday10:00 AM - 3:00 PM
Friday10:00 AM - 3:00 PM
SaturdayClosed
SundayClosed
Frequently Asked Questions About Macmillan Citizens Advice Service - Central Dorset
What Number Do I Call To Talk To A Cancer Specialist?
Call the Macmillan Support Line on 0808 808 00 00 (open 7 days a week, 8am to 8pm. Opening times may vary for different specialist teams).
What Support Is Available To Help With The Cost Of Living?
You can find support information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/cost-of-living or by calling 0808 800 00 00
Where Can I Make A Complaint About Macmillan Cancer Support?
You can find out more about make a complaint here https://www.macmillan.org.uk/about-us/contact-us/make-a-complaint
Does The Macmillan Website Have Live Chat?
Yes, you can use the live chat option from 8 am to 8 pm every day.
What Number Do I Call For Welfare Rights Advice?
You can call 0808 808 00 00 - availability times are Monday-Friday, 8am-8pm, Saturday-Sunday, 9am-5pm
What Number Do I Call For Energy Advice?
You can call 0808 808 00 00 - availability times are - Monday-Friday, 8am-6pm
What Number Do I Call If I'm Outside The UK?
If you're calling from outside of the UK you can contact us on +44 207 091 2230. We are unable to advise on healthcare systems overseas.
How Much Do Calls Cost To Macmillan Cancer Support?
Calls to Macmillan's Support Line on 0800 808 0000 are free on all UK landlines and UK mobile phones.
Calls may not be free from business accounts. You should check with your provider whether there will be a charge for calling before you make the call.
Please note that calls to these numbers are not free when made from phones based outside the UK. If you're calling from outside of the UK or your mobile is registered outside of the UK, you can contact us on +44 207 091 2230.
We are unable to advise on healthcare and welfare systems overseas.
Does Macmillan Cancer Support Have A Forum?
If you or someone you care about has been diagnosed with cancer, we're here to help on the Macmillan Online Community - https://community.macmillan.org.uk/
Are There Cancer Support Resources In British Sign Language?
Yes, we produce cancer information in BSL and can help you to use the Macmillan Support Line - https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl
Do You Provide Cancer Information In Different Languages?
Yes please find cancer information in a range of different languages here https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language
Where Can I Find Information About Macmillan's Cancer Centres?
You can find out more information about our Macmillan Cancer Centres here https://www.macmillan.org.uk/cancer-information-and-support/get-help/centres
Where Can I Find Out About Macmillan Grants?
Macmillan Grants are small, one-off means-tested payments to help with the extra costs that living with cancer can bring. You can find out more information here https://www.macmillan.org.uk/cancer-information-and-support/get-help/financial-and-work/macmillan-grants or by calling 0808 808 00 00 between Monday to Friday, 8am to 8pm & Saturday to Sunday, 9am to 5pm
What is the primary purpose of Macmillan Benefits Service in Dorchester?
Macmillan Benefits Service in Dorchester provides free cancer support, including advice on cancer, work, money, and life, with experts available on the Macmillan Support Line called at 0808 239 5724 from 8 am to 8 pm, seven days a week.
How can I contact Macmillan Cancer Support if I have questions related to cancer treatment?
You can contact Macmillan's information specialists and cancer nurses on 0808 239 1475 for questions specifically about cancer treatment.
Are there cancer support resources available in British Sign Language (BSL)?
Yes, Macmillan produces cancer information in BSL and provides help with using the Support Line via their BSL resources at https://www.macmillan.org.uk/cancer-information-and-support/get-help/in-your-language/british-sign-language-bsl.
Does the Macmillan Support Line have live chat available?
Yes, live chat is available from 8 am to 8 pm every day on the Macmillan website.
What are the costs of calling the Macmillan Support Line from within the UK and outside the UK?
Calls to the Support Line on 0800 808 0000 are free on UK landlines and mobiles but may incur charges from business accounts or phones outside the UK. For calls outside the UK, dial +44 207 091 2230.
Where is Macmillan Benefits Service located in Dorchester?
It is located at Central Dorset Citizens Advice, 1 Acland Road, Dorchester, Dorset, DT1 1JW, United Kingdom.
What nearby places can help me access additional advice or services while visiting Macmillan Benefits Service?
Nearby you can find Citizens Advice Central Dorset, which offers charity and advice services; Citizens Advice Bureau Dorchester for career counseling; and Dorset Mental Health Forum for counseling and mental health support.
Are there places nearby where I can relax or grab a meal before or after visiting Macmillan Benefits Service?
Yes, Potters Cafe Bistro offers coffee and meals, Cornflowers is a local hotel with amenities, and COOK Dorchester is a grocery store and restaurant close by.
If I need accommodation nearby while receiving support at Macmillan Benefits Service, where can I stay?
Cornflowers, a nearby hotel, bed and breakfast, motel offers accommodation close to the service location.
Is the Macmillan Benefits Service location accessible for people with disabilities?
Yes, the location has wheelchair accessible entrance and wheelchair accessible restrooms.
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