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Business Details
About
Nursing HomeAssisted Living Facility
Upton Manor is a CQC-rated ‘Good’ care home in Poole, offering residential, nursing, dementia and short-term respite care. Located near Poole Harbour, we support both long-term living and post-hospital recovery, with 24-hour care from registered nurses and experienced carers.
Our approach is relationship-led, with small, consistent teams who take time to understand each resident, helping them settle more comfortably from day one. Daily life is supported without feeling rushed, maintaining independence wherever possible.
Residents enjoy en-suite bedrooms, a café, cinema and landscaped gardens, all designed to support relaxed, everyday living. Families are always welcome, with open communication and support at every stage.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.