Founded by one of the local villagers, this charming country house has been running for almost 40 years and has a lot of long-standing staff who are dedicated to ensuring residents get the very best care. The home has won more than 30 national and regional awards over the last few years for its commitment to care of the elderly.
Set in secluded, beautifully landscaped gardens with stunning views, The Old Vicarage forms a big part of the local community. While being ideal for long-term residential needs, the home also maintains a respite service to the surrounding communities. Carers are committed to understanding personal needs and adhering to a tailored approach.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.