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Business Details
About
Nursing HomeAssisted Living FacilitySenior Citizen Centre
Fernhill is a dedicated dementia care home in Ferndown, Dorset, part of family‑owned Colten Care with over 40 years of trusted experience. Here, dementia care is shaped around each person’s story, with 24‑hour nursing support and a team many families have known for years.
Life at Fernhill is calm and familiar, with gardens to enjoy, activities that spark connection, and thoughtful touches that make each day feel reassuringly personal. Whether you are looking for a permanent home or a short respite stay, we’re here to help you find the right support.
You’re very welcome to get in touch and talk through your family’s needs, there’s no pressure, just a kind conversation when you’re ready.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.