Fairlawn is a purpose-built Care South home in Ferndown, offering specialist dementia care.
The home has 60 ensuite bedrooms, spread over three floors, and offers residents plenty of communal spaces. There are two large and spacious lounges and our conservatory provides direct access to our beautiful gardens.
We pride ourselves on providing the best possible care, tailored for individuals. We work with families to incorporate individual care needs, personality and lifestyle to create the perfect balance of care.
Fairlawn is conveniently located in the heart of this peaceful suburban area of Dorset, with its busy shopping centre, excellent library and popular Community Centre, used by many of our residents.
Location
Fairlawn - a Care South home for residential and dementia care
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.