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Amberwood House Care Home

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About

Nursing HomeAssisted Living FacilitySenior Citizen Centre
Amberwood House is an Outstanding-rated care home in Ferndown, Dorset, offering residential, nursing, and short stay care in a peaceful setting close to local amenities. Our experienced team delivers 24/7 personalised care with a focus on comfort, wellbeing, and independence. With 55 beautifully furnished en-suite rooms, a café, salon, landscaped gardens, and a lively calendar of activities, Amberwood House combines expert clinical support with a warm, welcoming environment. Family and friends are always welcome.

Location

Amberwood House Care Home
418-424 Ringwood Rd, Ferndown, DOR
BH22 9AX, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.