Sutherland House Care Home is Meallmore’s newest purpose-built luxury care home, coming to Broughty Ferry, Dundee in Spring 2027. Overlooking the coast and located close to local shops, cafés and transport links, the home will provide high-quality residential, nursing and dementia care in a welcoming, modern setting. Featuring 54 private en-suite bedrooms, premium communal spaces including a café, cinema and beauty salon, and landscaped gardens, Sutherland House is designed around comfort, dignity and person-centred care. Part of Meallmore’s trusted family of care homes, delivering excellent care in great places to live.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.