The Turning Point Scotland Dumfries and Galloway services provides support to adults who have a learning disability, autism or acquired brain injury. Some of the people we support also have fluctuating mental health or physical impairments.
As passionate believers that people fulfil their potential when they have a helping hand from the right people, we gracefully work in partnership with families, care managers, health professionals, housing providers and a range of other agencies to pool our expertise and knowledge.
Our highly trained support staff regularly access more remote, rural locations to ensure that isolation is not a barrier for support and make certain everybody we care for builds and maintains a sense of belonging and...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.