Welcome to Malden House, a welcoming and joyful family home.
The original house, which dates back to 1820, has been thoughtfully re-designed, incorporating many original features to provide a safe, appealing and comfortable home for its residents.
Our fully-trained, compassionate and caring team has created an exceptional residential care home in Devon equipped with just 29 bedrooms and spaces inside and out to enjoy both companionship and privacy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.