Fernihurst is a beautiful care home located in a quiet residential area of Exmouth, East Devon, with stunning views across Lyme Bay.
A stone’s throw from the seafront, our home is a 10-minute bus ride from shops, restaurants and other attractions this picturesque town has to offer.
Our dedicated and caring team includes specialist nurses who are trained to provide nursing care to people living in the later stages of dementia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.